Terms of Use

Welcome to 2Ballz and our Terms of Use (the “Agreement”). This is important and it is imperative that you read it carefully. We reserve the right, at our sole discretion, to change or modify the Agreement at any given time and if we do so, the same would be reflected on our website. So, we request you to visit our website every so often to review the current terms and conditions. Thus, any use of the website, including visiting and in making a purchase, you agree to the terms set out in this Agreement.
If you do not agree to abide by this Agreement or any future Agreement, it is advisable that you do not access or use our website.

Governing Law: The listed down below Terms of Use (the “Agreement”) shall be governed and construed in accordance with the laws of India.

On Pricing: 2Ballz brings you the premium valued products at an affordable price. Every single product that reaches you is Homegrown, sourced from the best. We reserve the right to update any prices of the products listed on the website or discontinue them at our sole discretion.

Offers: On any offers or the construct of the offers listed on the website or any other third-party sites, we reserve the right to launch it, discontinue, or extend it based on our sole discretion. It is advisable that you review the promotion or offer for eligibility and other terms and conditions.

Regarding Coupons: We have the right to cancel any order in case there’s a coupon abuse. Multiple coupons are not allowed in an order. You can leave your queries at care@2Ballz.in
We deliver our products in and across India. Delivery will be initiated at the earliest. Your delivery shall only be delivered to the address submitted when you placed the order.
In case if there is an error in any of the information submitted, we are not responsible for you, in not receiving the orders. So, we urge our customers to submit only the correct details to avoid any inconveniences.

On Warranty and Returns: We offer a full or partial refund in case of manufacturing defects, within 30 days of receiving the product in its entirety. Underwears are a hygiene product, hence we do not provide exchange or return, although in case of manufacturing defects, your full/partial refund shall be processed once we receive the items subject to discussion returned to us in its entirety. Providing a refund will be at our sole discretion.

Cookies: A cookie is a text file data that a Web browser stores on your devices, tracking your movements within websites.
We use “cookies” on our website to aid us track the web page flow, compute the efficacy of promotions, and most importantly deliver content based on your interests.
Cookies are set to be accepted by most browsers, but you can opt to prevent such automatic acceptance. Even if you choose to not receive cookies, you can still access most of the pages of our website and make purchases.

On Payment: In making any purchase from our website opting the online payment services, we shall collect some additional information from you such as your billing address, a debit or credit card number, its expiration date and other payment instrument details if necessary for the order to get processed. However, all of the stated above information is never stored on our servers.

On NDNC Policy: By using the Website and/or by purchasing at 2Ballz.in you authorize us to contact you via email or phone call or SMS and offer you our services, imparting product knowledge, offer promotional offers running on website & offers offered by the associated third parties, for which reasons, personally identifiable information may be collected. Further, irrespective of the fact if you have registered yourself under DND or DNC or NCPR service also, you still authorize us to give you a call from 2Ballz for the above-mentioned purposes till 365 days of your registration with us. This Privacy Policy covers 2Ballz's treatment of personally identifiable information that 2Ballz collects when you are on the 2Ballz website, and when you use 2Ballz's services. This policy also covers 2Ballz's treatment of personally identifiable information that 2Ballz's business partner shares with 2Ballz. This policy does not apply to the certain 2Ballz products or services, when you visit 2Ballz pages, and when you enter promotions. 2Ballz may also receive personally identifiable information from our business partners. When you register with 2Ballz, we ask for your first name, last name, contact no, email, date of birth and gender. Once you register with 2Ballz and sign in to our services, you are not anonymous to us. Also, during registration, you may be requested to register your mobile phone and email id, pager, or other device to receive text messages, and other services to your wireless device. By registration you authorize us to send SMS/email alerts to you for your login details and any other service requirements or some advertising messages/emails from us.